Terms and Conditions
1- Parties to the agreement with the customer
1.1 An agreement has been concluded between the customer of UGHtrade, a company with the trade name (hereinafter referred to as “the company” or “we” or everything that refers to us), and the persons who have completed the application form and whose requests have been accepted.
2- Entry into force of the agreement
2.1 This Customer Agreement applies when it is approved online or on our website and when we confirm to you in writing and / or via electronic means that your account has been opened and that we have agreed to you as a customer of our company.
2.2 By continuing to make orders with us, you agree to continue to be bound by this client agreement which must and cancels all agreements and other working conditions concluded between us in advance.
2.3 We are not required and we may not be able to accept you as a customer until we receive all the documents to get to know the customer and fight the money laundering that we require, and we have the right not to activate your account to trade until we have received all the documents that we require, after completing them in a proper way.
2.4 Please be aware that company does not accept residents from specific and specific countries. Residents of, or residents of, the United States are not accepted at all according to the guarantees, exchange commission and currency exchange laws (“SEC”).
3.1 From the date on which your account is activated, we will:
(A) surrender and send applications on your behalf in the financial community,
(B) the provision of foreign exchange services, provided that they are linked to the provision of the investment services mentioned in paragraph 3.1 (a) contained in this agreement,
(C) Providing a mechanism to protect and manage financial instruments for clients ’accounts, including interest and related services such as cash / collateral management,
(D) Investment research, economic analysis or other general recommendations related to transactions in financial instruments.
3.2 You acknowledge that the services do not include providing investment advice. Any investment information that the company may disclose to the customer does not constitute investment advice but only aims to assist in making investment decisions. It is also understood and accepted that the Company will never assume any responsibility, regardless of circumstances, for any investment strategy, transaction, investment or information.
3.3 We will not give you advice on the benefits of a particular deal and you alone will make trading and other decisions based on your discretion that you may want to seek independent advice before making it. By asking the company to enter any deal, you acknowledge that you are solely responsible for conducting an independent evaluation and investigating the transaction’s risks. The client acknowledges that he has sufficient knowledge, familiarity with the market, professional advice and experience to assess the advantages and risks of any transaction.
3.4 We obtain information about your knowledge and experience in the investment field so that we can assess whether the intended product or service is suitable for you. We will assume that information about your knowledge and experience is accurate and we will not bear any responsibility if this information is inaccurate or changed without informing us and as a result, we will not be able to assess the appropriateness and validity of the services we provide to you. If you are unable to provide sufficient information in this regard (or fail to provide any information), there is a significant risk that we are unable to assess whether you have the knowledge and experience necessary to understand the risks involved. If you still want to continue on your behalf, we may do so, but we may not be able to determine if trading in CFDs is appropriate for you. Accordingly, we strongly recommend that you provide us with any required information that we believe is necessary for the purpose of enabling us to assess the suitability of our products for you.
3.5 We may, from time to time in our absolute discretion, withdraw all or any part of the services, temporarily or permanently.
4- Customer Approvals
4.1 You agree and understand that you are not entitled to deliver, or that you are not required to deliver, the financial instrument in question, or the ownership or any other interest in it.
4.2 You agree and understand that there is no interest due on the funds that we hold in your account.
4.3 Agree and understand that we will affect any transactions with you as an agent. Consequently, we will send your requests to another broker (s), and this broker (s) may send requests received from us to other liquidity providers. This broker (s) does not necessarily need to operate in an organized market. We acquire a set of prices for financial instruments that you can trade on our platform and have no way to modify or re-price them.
4.4 You agree and understand that trading in CFDs does not take place in an organized market.
4.5 You hereby declare and formally acknowledge that you have read carefully and fully understand the full text of the terms and conditions of this Agreement which you agree to completely without reservation.
4.6 You officially acknowledge and acknowledge that you have read, understood, and are satisfied with and accept the following information provided on our website as an integral part of this Customer Agreement:
(A) A statement of disclosure of risks related to investment services, and
(B) Trading conditions
4.7 You specifically agree to provide the information listed in § 4.6 through our website.
4.8 You confirm that you have a regular Internet connection and agree to provide us with information that includes, without limitation, information related to modifications to our terms and conditions, costs and fees, this client agreement, policies and information related to the nature and risks of investments by posting this information on our website Mail.
4.9 You acknowledge that any amendment that can be made to reflect a change in law, if necessary, may take effect immediately and without notice. We may change this Customer Agreement at any time, and it is entirely your responsibility to stay informed of any changes. The latest version of the customer agreement is available for examination on our website.
4.10 A special trading account should only be established for trading purposes. The company is not like a bank, nor does it keep deposits as a bank. We only keep deposits for the purpose of maintaining the margins that support the trading account and trading activities.
4.11 The company applies a zero-tolerance policy for abuse trading strategies, fraudulent activities, manipulation, or any other kind of trick. These activities include, but are not limited to, the misuse of funds from promotional offers / bonus financing, speculative swaps, bonus speculation, refunds, or internal or external (future budget) coverage, use of an automated trading system and / or software (“trading robots” ”,“ Expert Advisors ”, etc.). In the event that we believe that there are any of these activities, we reserve the right to cancel and revoke all of your previous transactions and deduct all profits resulting from that.
5.1 You acknowledge and accept the following:
(A) You take a significant risk of incurring losses and damages as a result of trading in CFDs and / or financial instruments and accept and declare that you are willing to take this risk. Damages may include the loss of all your money, as well as any additional commissions and other expenses,
(B) A high degree of risk incurred by CFDs and / or financial instruments. The possibility of obtaining debt or raising in the trading of CFDs and / or financial instruments means that a small deposit or a small payment can lead to large losses as well as large gains. It also means that a relatively small movement can lead to a larger movement in proportion to the value of your investment, and this may be in your favor or against yours. CFD transactions and / or financial instruments have an occasional commitment, and you should be aware of the implications of this, especially the margin requirements,
(C) When trading in CFDs and / or financial instruments, you are trading on the basis of the price outcome of the instrument in question (such as: currency, metal, or commodity) and that trading does not take place in an organized market but rather in the parallel (unregulated) market,
(D) Before choosing to trade at a margin, you should carefully consider your investment goals, your level of expertise, and your willingness to take risks.
(E) that you have chosen a certain type of financial services and tools, taking into account your full economic circumstances and what you find reasonable in these circumstances, and
(F) You agree to and understand that trading on an online trading system involves risks and that trading systems include, but are not limited to, software and hardware failures and internet outages. The company is not responsible for any losses or malfunctions of this kind.
5.2 The company will not be responsible for any loss resulting from any investment based on any recommendation, expectation or other information provided. Any opinions, news, research, analyzes, prices, or other information provided on this website are provided as general market comments, and this information does not constitute investment advice. The company shall not be liable for any losses or damages, including without limitation, any loss of profits, which may arise directly or indirectly as a result of using or relying on this information.
5.3 The contents of any report submitted should not be interpreted as an explicit or implicit undertaking, or as a guarantee or an implied indication that clients will profit from the strategies outlined in this report, or as a guarantee that the losses associated with this report may or will be limited.
5.4 Trading operations made in accordance with the recommendations contained in an analysis, especially investments using leverage, such as trading foreign currencies and investing in derivatives, can be highly speculative and may yield profits and losses as well, especially if the conditions mentioned in the analysis do not occur as well. Was expected.
5.5 In the event of any defect in the pricing process, typographical errors, entry errors or errors in giving prices through the electronic trading system and / or the phone, the company has the full right to make any necessary adjustments to the trading account of the investor in which the error occurred.
5.6 If you are not aware of the risks involved in foreign exchange trading, please do not trade.
6.1 You agree that we are not responsible for any consequential, indirect, incidental or special losses (including loss of profits and trading losses) that result from your use of the services even if you notify us of the possibility of such loss. The consequential loss includes pure economic loss, profit loss, business loss, and potential loss, whether direct or indirect.
6.2 Unless this is due to our intentional negligence or default, we will not be liable for any losses, damages, or claims arising directly or indirectly from any person who obtains any access data we have issued to you before you inform us of the misuse of your access data.
6.3 We will not be liable to you for any losses, damages, or claims that result directly or indirectly from any research that relies on it to make an order, whether or not this research has been published by us.
6.4 We will not be liable to you for any losses, damages or claims that result directly or indirectly from delaying the transmission of any request for execution.
6.5 We will not be liable to you for any losses, damages or claims that result directly or indirectly from any changes in tax rates.
6.6 We will not be responsible for any losses, damages, or claims that result directly or indirectly if we fail to receive any documents sent regarding your account or any funds held on your behalf, or if you fail to receive any documents that we may send to you.
6.7 Nothing in this Customer Agreement shall be taken to restrict or exclude any duty or liability that may lie with you towards you.
6.8 You agree to indemnify us for any losses, responsibilities, costs, claims, procedures, requests or expenses incurred or directed against us in connection with the proper performance of your obligations imposed under this Customer Agreement except in cases where such losses arise, or Responsibilities, costs, claims, procedures, requests or expenses as a result of our negligence, fraud or intentional omission on the part of our employees.
6.9 Our failure to seek compensation for violations, or by stressing the strict implementation of any provision or provision of this Customer Agreement or our failure to exercise any right or measure of what we are entitled under this Customer Agreement does not constitute an implicit waiver of these rights.
7- Client’s Money
7.1 All funds delivered by the client to the company or held by the company on behalf of the client, in order to provide investment services, must be held in the name of the customer and / or in the name of the company on behalf of the customer in an account. All client funds deposited in order to provide investment services must be kept in a separate account (s) (comprehensive account) under the name “client account” in addition to other clients’ funds. All funds that are delivered by the client to the company or that the company maintains on behalf of the client, in order to provide investment services, must be held in the name of the customer and / or in the name of the company on behalf of the customer in an account. This means that your money will be separated from our own money, and therefore cannot be used in our business.
7.2 We may keep your money and other clients ’money in the same bank account (combined joint account). In this case, we are able to determine your funds through the back office of accounting and accounting.
7.3 We may obtain or transfer funds received from the customer to any of our subsidiaries or a third party (for example: a bank, market, secondary broker, or other party in the parallel market or a clearing house) to hold or control them in order to execute a transaction through Or with that person, or to fulfill your obligation to provide a guarantee (ex. Margin requirement) in relation to the transaction. We bear no responsibility for any actions or abuses of any third party to whom we transfer the funds received from you. The third party to whom we transfer the funds can hold it into a comprehensive joint account, and it may not be possible to separate it from our money or from the third party’s money. In the event of insolvency or any other similar actions related to this third party, we will only obtain an unsecured claim against the third party on behalf of you and our other clients, and you may be exposed to the risk that the money we receive from the third party will not be sufficient to fulfill your claims and the claims of all customers Others who have claims in relation to the relevant account. The company assumes no responsibility for any funds not deposited directly into the company’s bank accounts, losses (directly or indirectly) due to delays and / or unsuccessful deposit / transfer attempts through partners and / or third parties.
7.4 We will not pay you interest on the customer’s money that the company has added or deposited into the customer’s separate account (s), and we may place your money in overnight deposits and hereby agree that we are allowed to keep any interest due. We can deposit your money in a private depository institution that may have the right to security, mortgage, or the right to compensation in relation to these funds.
7.5 We may keep your client’s money on your behalf outside of our jurisdiction. The legal system applied to this bank or person may be different and in the case of insolvency or any other similar procedures related to that bank or person, your money may be treated differently from the method of dealing that would have been applied if it was kept with a bank in an account within the special jurisdiction coffee beans. We shall not be liable for the insolvency, actions or transgressions of any third party referred to in this paragraph.
7.6 We can deposit your money with a private depository institution that may have the right to security, mortgage or compensation in relation to these funds.
7.7 Upon signing or accepting the agreement, the company is authorized to perform any deposits or withdrawals from the bank account “customer account” on behalf of the company and this includes, without prejudice to the general considerations of the foregoing, the withdrawals necessary to settle all transactions that are made under the agreement and all amounts due Pay by or on behalf of the customer to the company or to anyone else.
7.8 Unless otherwise agreed in writing between the company and the customer, the company may, at its discretion, from time to time and without authorization from the customer, set off any amounts that are held on behalf of and / or in the customer’s balance against the customer’s commitment to the company or its mediator (Brokers). Unless otherwise agreed in writing between the company and the customer, this agreement does not create rights to any credit facilities.
UGHTRADE is a trading name of Solo Media LTD (220676) incorporated and located Suite 1 , Second Floor , Sound &Vision House ,Francis Rachel Str. Victoria , Mahe , Seychelles.